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Linxdot is a product of FX Technology Limited.
Company number 11602958.
GB VAT ID: GB318434310
The Linxdot Indoor Hotspot has been specifically designed to look sleek wherever you place it inside, or around your home.
The Linxdot Hotspot is currently available for pre-order. Shipping estimates are given on an order basis and it will be mentioned during checkout and in the order confirmation email.
Depending on location, altitude and building density, the Linxdot Hotspot covers areas between 1 and 10 miles.
Shipments to the UK are shipped from our UK warehouse.
Shipments to the rest of the world will ship from Hong Kong with an express courier service via FedEx. We don’t charge sales tax for orders outside the UK, therefore this will be charged via the courier at the time of delivery based on local tariffs.
The Linxdot miner runs on legal for broadcasting frequencies. The device is pending global certifications of conformity and it only uses pre-certified components.
The frequencies emitted and received by the Linxdot miner are lower in power than those used by smartphones, and are completely safe for use indoors.
Linxdot uses between 20 – 40GB/month. This is equivalent to watching a couple of films daily on Netflix.
No. Linxdot comes with a 3dBi antenna. Depending on location, altitude and building density, the Linxdot Hotspot covers between 1 and 10 miles (3dBi antenna).
Yes, it is completely safe for use indoors. Linxdot uses the same technology that your wireless home phone & base uses. These frequencies emitted and received by the Linxdot miner actually use less power than those used by smartphones.
No, the Linxdot Hotspot supports the Helium LoFi network only for LoRaWan devices.
The Linxdot Hotspot only works legally for broadcasting frequencies. The device is pending global certifications of conformity and it only uses pre-certified components.
Please refer to:
Please note, some countries do not have a suggested frequency which typically means that LoRaWAN is not permitted or illegal. You will need to double check with your local authority for local laws and regulations before purchasing a hotspot.
Yes, the Linxdot Hotspot is FCC, CE and RCM certified.
If you have more than one hotspot, make sure you place them 300 – 600m apart for optimum earnings. Do not place two hotspots in the same house, as it will only reduce your potential earnings by splitting them between hotspots.
The higher up you place your hotspot, the better! Try to ensure there are no obstacles close by.
Check out Helium.place to identity the optimum location to place your hotspot – https://helium.place/
No, you can not use your Linxdot hotspot in a moving vehicle. Every time you change its location, you have to pay $10 to reassert it. If you are constantly moving, the network will be inaccurate, as will your potential earnings.
We know that upgrading your antenna setup requires lengthy research, so we helped you compile a documentation about what sort of equipment you will need for your Linxdot Hotspot.
The quickest way to differentiate between the two variants is by looking at the back of your Hotspot (where the ports are located).
Rockchip Hotspots have a ‘BT Pair’ button next to the antenna connector whereas CM4 units do not.
After the Light Hotspot’s chain variable was activated on May 11th 2022, Hotspots are no longer following the chain but instead will be connecting to a Validator. Hotspots will not sync to blockchain again so if your Hotspot has a “relayed” status, please ignore it.
There is a step-by-step guide here to help you access your web dashboard.
The 8th LED will turn on when your LoRa concentrator is undergoing configurations. This is a further indication of your LoRa at work. Feel free to ignore this LED as it does not impact your mining.
Helium Explorer automatically assumes your Hotspot is Offline because your device has not participated in proof-of-coverage in a while. This is not an indication that suggests your Hotspot is “disconnected” from the Network.
The best thing to do here is to check your web dashboard to see what your miner height is compared to Helium Blockchain height, if it is on par with the latter, there is nothing to worry about and it means your Hotspot is synced.
After Nova team removes chain sync, Hotspots will no longer follow the chain as Validators will be the sole operators to take on this role.
For a Hotspot to have a transmit scale, it first needs to have participated in proof-of-coverage, this can either be a Witnessing activity, transferring data packets, and/or broadcasting a Beacon. A transmit scale will appear once your Hotspot receives its first mining reward.
Please note that transmit scales do NOT impact your mining rewards. The scale is calculated by looking at how densely populated your area is with other Hotspots. This scale only affects OTHERS who are Witnessing your Beacon.
In other words, you will gain more rewards if your Witness a Hotspot Beacon with a 1.0 transmit scale compared to 0.5 scale.
The quickest way to find out if your Hotspot is connected to Wi-Fi is by accessing your Hotspot’s web dashboard. If you Hotspot is connected to a Wi-Fi network, the dashboard will display a WLAN IP.
Another way to find out is to look at your router dashboard to see if your Hotspot’s Wi-Fi (WLAN) MAC is under your ‘connected devices’ list.
If you encountered this error message on your RK web dashboard, it means that your Hotspot is currently syncing to a Helium snapshot. It is most likely due to slow bandwidth that your Hotspot is falling out of sync so it determines that a snapshot sync is needed to catch up with the blockchain. If your Hotspot is connected to Wi-Fi and encounter this multiple times, please consider switching to ethernet as it is faster and more reliable.
A snapshot is a file that contains current blockchain information on the Network on the timestamp of the snapshot.
This is a wallet / API (application programming interface) communication error and is not an issue related to Linxdot Hotspot. It was most likely that the Helium API was under maintenance.
To resolve this:
Make sure the original transaction (assert location or update antenna settings) didn’t actually go through despite giving an error message. If it didn’t go through, try again later after the API is fully back up:
Linxdot comes with a 12 month warranty. This covers all manufacturing related defects, and software issues.
We accept credit cards, debit cards, crypto payments, Apple Pay, and bank transfers.
Once you have placed your order, you will receive a confirmation email Linxdot Hotspot. Double check your junk/spam folder!
If you haven’t received your confirmation email within an hour, please get in touch via email [email protected].
Shipments to the UK are shipped from our UK warehouse.
Shipments to the rest of the world will ship from Hong Kong with an express courier service via FedEx, UPS and DHL. We don’t charge sales tax and duties for orders outside the UK, therefore this will be charged to you via the courier at the time of delivery based on local tariffs.
Our UK customers will have their import tax pre-paid, as we charge UK VAT on order.
For countries other than the UK, you will be responsible for your own import taxes and duties. The courier will be in touch about the customs charges at the time of delivery.
Please contact [email protected] to help you with this.
Yes, we accept payments through Coinbase (ERC20). Please note, we do not accept BEP20 tokens.
Fill out the form or email us directly to the address below.
We aim to get back to you within 5 working days.
Linxdot is a product of FX Technology Limited.
Company number 11602958.
GB VAT ID: GB318434310
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