All orders will ship within 5 working days.

We cover import taxes for our UK customers only, as we charge VAT for UK orders at the time of purchase. 

Orders to any other country will be subject to additional customs/import charges due at the time of delivery.

Depending on location, altitude and building density, the Linxdot Hotspot covers areas between 1 and 10 miles.

Shipments to the UK are shipped from our UK warehouse.

Shipments to the rest of the world will ship from Hong Kong with an express courier service via FedEx. We don’t charge sales tax for orders outside the UK, therefore this will be charged via the courier at the time of delivery based on local tariffs.

The Linxdot miner runs on legal for broadcasting frequencies. The device is pending global certifications of conformity and it only uses pre-certified components.

The frequencies emitted and received by the Linxdot miner are lower in power than those used by smartphones, and are completely safe for use indoors.

Linxdot uses between 20 – 40GB/month. This is equivalent to watching a couple of films daily on Netflix.

No. Linxdot comes with a 3dBi antenna. Depending on location, altitude and building density, the Linxdot Hotspot covers between 1 and 10 miles (3dBi antenna).

Yes, it is completely safe for use indoors. Linxdot uses the same technology that your wireless home phone & base uses. These frequencies emitted and received by the Linxdot miner actually use less power than those used by smartphones.

No, the Linxdot Hotspot supports the Helium LoFi network only for LoRaWan devices.

The Linxdot Hotspot only works legally for broadcasting frequencies. The device is pending global certifications of conformity and it only uses pre-certified components.

Please refer to:

• County registration domain list: https://github.com/helium/miner/blob/master/priv/countries_reg_domains.csv 

Please note, some countries do not have a suggested frequency which typically means that LoRaWAN is not permitted or illegal. You will need to double check with your local authority for local laws and regulations before purchasing a hotspot.

Yes, the Linxdot Hotspot is FCC, CE and RCM certified.

We accept all major credit/debit cards and various crypto currencies (ERC-20 only).